This policy explains how we may collect information about you and then use it in order to satisfy your enquiry or improve the service we offer you. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things that we will not do.
When you make an enquiry, register for our newsletter, enter competitions or subscribe to the Little Black Book membership we collect your name, e-mail address, mailing address, and specific lifestyle interests.
We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
Use of information
We will use personal information about you for a number of purposes, including:
- To help us to administer accounts, services and products which we offer
- To advise you if you have won any competition or prize giveaway
- To write to you (including electronic mail) or to telephone you (including SMS) with information about our services or products or offers from the hotels we work with.
To change the personal details we hold about you please contact us
Disclosure of information
We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you change your mind and do not wish to receive correspondence from us you can use the unsubscribe link in our emails or contact us here.
Protection of information
We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example encrypting data on our websites and in order to ensure compliance with all applicable legal requirements.
If you communicate with us via the internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can always send us an email at any time to change your preferences.
Cookies are small pieces of information that are stored on your computer’s hard drive by your browser. These allow us to store your account information and provide features to make browsing our website easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser.
We may amend this policy from time to time, in which case the amended version will be published on our website. This policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations.
This website may contain links to other websites. Such links are provided solely as a convenience for you. Hidden Edinburgh is not responsible for the security practices of such websites.